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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michele Ramey

March 5, 2026

5  out of  5
rating by Michele Ramey
"I had a wonderful experience switching over to State Farm!"
We responded:
"Michele, we’re thrilled to hear that your experience switching to State Farm was wonderful. If you ever have any questions or need assistance, please don’t hesitate to reach out. Welcome to the State Farm family!"
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Alan Schmidt

February 9, 2026

5  out of  5
rating by Alan Schmidt
"Very friendly and explained policies very well. Also explained discount s available and took advantage of of those."
We responded:
"Alan, thank you so much for your kind words! We're glad to hear that our team was friendly and clear in explaining our policies and discounts. We always strive to provide the best experience for our customers!"
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Gerry Kulzer

February 4, 2026

5  out of  5
rating by Gerry Kulzer
"Jason and I sat down to review my coverage and we found ways to decrease my premium. I was very impressed with his suggestions and willingness to do what was best for myself and my family."
We responded:
"Gerry, thank you so much for your kind words! We're thrilled to hear that Jason was able to help you find ways to decrease your premium while ensuring the best coverage for you and your family. Your satisfaction is our top priority, and we appreciate the opportunity to assist you. Please don't hesitate to reach out if you have any questions or need further support in the future!"
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Ron Pofahl

January 20, 2026

5  out of  5
rating by Ron Pofahl
"Excellent service. Super friendly folks. All of my experiences have been great! Highly recommend!"
We responded:
"Ron, thank you for the kind review! We're happy to hear that our team has provided great service to you. Your recommendation means a great deal to us, and we look forward to continuing to serve you with the same friendly and reliable care!"
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Jay Nelson

January 15, 2026

5  out of  5
rating by Jay Nelson
"All went good, Marissa was great to work with. We have got more coverage and saving a bunch. Thanks"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Marissa provided excellent service and helped you secure more coverage while saving money. Your satisfaction means a lot to us, and we appreciate you choosing to work with our team. Thanks again!"
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Stephanie Reierson

January 7, 2026

5  out of  5
rating by Stephanie Reierson
"Very courteous, timely, knowledgeable, and respectful. I was provided every bit of information I needed to make a decision. Definitely recommend them!!"
We responded:
"Stephanie, thank you so much for your kind words! We're delighted to hear that you found our team courteous, timely, knowledgeable, and respectful. Providing you with all the information you needed to make an informed decision is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future!"
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Linda

November 30, 2025

5  out of  5
rating by Linda
"We would highly recommend State Farm. The cost savings is huge and much better coverage. Wish we did price quotes years ago. His office gets back to you immediately and takes care of all your needs."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that we could put you in a better place insurance wise! Providing prompt and attentive service is very important to us, and we're glad our team has been able to meet your needs. We look forward to continuing to serve you for years to come!"
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Steve Joramo

November 13, 2025

5  out of  5
rating by Steve Joramo
"Decent people and decent insurance. And a friendly dog Captain"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear you had a positive experience with us and that Captain made a good impression. We appreciate your support and look forward to serving you again!"
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bethann mcguire

November 12, 2025

5  out of  5
rating by bethann mcguire
"Wonderful experience with Dawn! She is knowledgeable and very personable. Dawn went over my policies with me and pointed out some benefits I didn't know I had. I am very happy with this company."
We responded:
"Bethann, thank you so much for your kind words! We're thrilled to hear that Dawn provided you with knowledgeable and personable service. We appreciate your trust in our company and look forward to continuing to support you!"
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Angela McCabe

November 5, 2025

5  out of  5
rating by Angela McCabe
"I called to inquire about two of my current auto policies and about adding another. Then, admittedly, I ended up asking more questions about a variety of our policies. I spoke with Dawn this time and I've talked with her a few times over the past few years. She's knowledgable about her field, attentive, patient and makes everything so easy for me."
We responded:
"It's great to know that Dawn was able to make the process easy to understand & straightforward! Making things simple and stress-free for our customers is always our top priority, and your kind words are appreciated!"
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Theodore Roper

October 24, 2025

5  out of  5
rating by Theodore Roper
"Jason and Staff are always super helpful. Very nice people to talk to and fun dad jokes on the sign. When ever i tell my kids a joke they always ask if i got it from State Farm. Ha! Thank all!"
We responded:
"We really appreciate the wonderful feedback! We are glad to hear our jokes bring laughter to your family! It has been a pleasure to help you with your insurance needs!"
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Samantha Gilbert

October 20, 2025

5  out of  5
rating by Samantha Gilbert
"I highly recommend state farm, I have been with them for years! Their team, especially Dawn Kral, provides excellent service. The process is simple, and they helped me find the best coverage for my needs. I always feel valued as a customer, they always help with whatever problem life might throw at you. Great company for all your insurance needs!!"
We responded:
"We really appreciate your wonderful feedback! It is also great to hear that Dawn & the team have been able to provide you with reliable, professional, & friendly service. We look forward to continuing to assist you for many years to come!"
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Josh Prahl

October 14, 2025

5  out of  5
rating by Josh Prahl
"I to talked an account representative today, Lucas Caballero. He was very thorough and professional throughout our discussions on life, car, and renter’s insurance. He navigated difficult topics like life insurance with care and clarity, helping me understand the importance of planning ahead. He clearly appears to care about his clients and worked to find the best deal for my specific circumstances, showing that he tailors his approach rather than taking a one-size-fits-all method."
We responded:
"Thank you, Josh, for the amazing feedback! We're thrilled to hear that Lucas was able to guide you through the insurance process with ease. Making things simple and clear for our customers is always a top priority! We truly appreciate your trust in us and look forward to continuing to support you in the future!"
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angela smith

September 30, 2025

5  out of  5
rating by angela smith
"Very friendly.and explain real well about the coverage."
We responded:
"Thank you, Angela! It has been a pleasure to help you with your insurance needs!"
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RoseAnne Konrad

September 23, 2025

5  out of  5
rating by RoseAnne Konrad
"We worked with Cynna on multiple policies. She explained everything in great detail and made the change so simple. We are so happy we switched."
We responded:
"It’s great to know Cynna made the process straightforward and easy to understand. We're happy to have you insured with our agency!"
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Taryn Reinke

September 19, 2025

5  out of  5
rating by Taryn Reinke
"I’ve had such a great experience working with Dawn, and the rest of the team here at Jason Tibbits State Farm. They make everything simple and stress-free, and their team is always quick to answer questions and explain things clearly. Anytime I’ve needed help, they’ve been professional, friendly, and genuinely caring. It’s refreshing to work with a company that’s not only reliable but also makes you feel valued as a customer. I highly recommend them to anyone looking for an insurance company that’s easy to work with!"
We responded:
"We really appreciate your wonderful feedback! It’s great to hear that Dawn and the team have been able to provide you with friendly, professional, and reliable service. Making things simple and stress-free for our customers is always our top priority, and your kind words are appreciated! "
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Ronald Hoffman

September 16, 2025

5  out of  5
rating by Ronald Hoffman
"Service was great."
We responded:
"Thank you, Ronald! We appreciate your business!"
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Ruby Villela

September 5, 2025

5  out of  5
rating by Ruby Villela
"I have been with this agency for over 10 years. They are always helping me in any way to be covered. The employees are always kind and smiling faces all around. Captain is my favorite employee!"
We responded:
"Thank you so much for your kind words and for being with us for over 10 years! We’re thrilled to hear that our team has consistently provided you with helpful and friendly service. We couldn’t agree more—Captain is definitely a favorite around here too! We look forward to continuing to assist you for many years to come."
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Cora Miller

August 21, 2025

5  out of  5
rating by Cora Miller
"Cynna at State farm has been wonderful to work with. She is always professional, helpful, and clear in explaining my options. I especially appreciate my life insurance policy, which gives my family and I peace of mind. Highly recommend Cynna and state farm for reliable coverage and great service."
We responded:
"Thank you, Cora! We appreciate your trust in State Farm and look forward to continuing to serve you with the same great care. "
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Brenna Hendrickson

August 21, 2025

5  out of  5
rating by Brenna Hendrickson
"They are great to work with! Friendly and helpful and always responsive. We just switched our homeowners insurance to them as well and it was easy to do. We got better coverage for less. Julie was excellent…she sent me an email with exactly what was needed and responded within minutes with a quote."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Julie and the team provided you with friendly, helpful, and responsive service. We truly appreciate your trust and look forward to continuing to serve you!"
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Olivia Olson

August 14, 2025

5  out of  5
rating by Olivia Olson
"The team and office is very welcoming! I worked with Julie to get renters insurance for my college apartment. It was an easy process, great price, and she explained my coverage and answered any question I had. Very happy with my experience!"
We responded:
"Thank you for your wonderful feedback! We're glad Julie was able to guide you through getting renters insurance and answer all your questions. We appreciate your trust and look forward to assisting you again whenever you need us!"
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Brent Schacherer

August 12, 2025

5  out of  5
rating by Brent Schacherer
"Always helpful and knowledgeable when I have questions about my home and auto coverage. Great people to work with."
We responded:
"Thank you for highlighting your positive experience with our team, Brent! Helping you navigate your home and auto coverage questions is what we’re here for."
Profile photo of Alyssa Knutson

Alyssa Knutson

August 11, 2025

5  out of  5
rating by Alyssa Knutson
"😊"
We responded:
"Thank you for the 5-star review, Alyssa!"
Profile photo of Alex Kalkbrenner

Alex Kalkbrenner

August 11, 2025

5  out of  5
rating by Alex Kalkbrenner
"Cant thank State Farm enough for all the recent help with auto insurance, claims and overall just there when you need them. A huge thanks to Dawn for all her hard work with my most recent claim of replacing my Windshield! Thank you!"
We responded:
"We appreciate you taking the time to share your experience. Dawn and the entire team are dedicated to providing reliable support, and it’s wonderful to hear they were able to assist you effectively with your windshield claim. Please feel free to contact us anytime you need assistance!"
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Scott Stockland

July 21, 2025

5  out of  5
rating by Scott Stockland
"We worked with Max securing our insurance policies. We are thrilled with the service Max and the team provided. The communication was impressive. Whether it be text, voice or email it was very easy to connect with them. So glad we made the switch to Jason Tibbits State Farm Insurance."
We responded:
"Thank you for sharing your experience working with Max and the team. It's great to hear that the communication was clear and convenient across all channels. We're glad you chose our agency and look forward to continuing to provide you with excellent service."