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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Petsche

July 9, 2024

5  out of  5 rating by Mary Petsche
"Collaborating with Julie was a seamless experience. We sought Life insurance policies for our grandchildren, and Julie's meticulous attention to detail was greatly valued. Thanks to her thoroughness, we were able to arrive at the office fully prepared with all necessary information, allowing us to efficiently complete all policies in a single appointment. I wholeheartedly endorse State Farm Insurance for their exceptional service."
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Macy Hendrickson

July 9, 2024

5  out of  5 rating by Macy Hendrickson
"Have had a very good experience with State Farm! Very good customer service!!"
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L Falknor

June 30, 2024

5  out of  5 rating by L Falknor
"Dawn Kral was very helpful by showing ways I can reduce my autp and renters policies due to my new retirement status. She is very friendly and personable."
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Sheila Irons

June 28, 2024

5  out of  5 rating by Sheila Irons
"Great customer service! Prompt, friendly and always able to answer all of my questions. Most recently working with Dawn. She is thorough and great to work with. Thank you!"
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Dominic Anderson

June 21, 2024

5  out of  5 rating by Dominic Anderson
"Excellent customer service, able to answer every question with patience and knowledge. Super friendly, would recommend to anyone looking for a new Insurance company!"
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Ryan Schutz

June 17, 2024

5  out of  5 rating by Ryan Schutz
"State Farm is the way to go. Especially one agent, Julie. She helped me start a new policy for my truck. She was there for every step of the way as this was my first time buying my very own truck!"
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Mason Kalkbrenner

June 13, 2024

5  out of  5 rating by Mason Kalkbrenner
"Julie was great helping me update my policy, always a pleasure working with the whole team!"
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Dade Mattheis

June 7, 2024

5  out of  5 rating by Dade Mattheis
"Working with Cynna was great! She walked me through everything and made everything easier to understand. She truly cares about the people she works with and cannot recommend her enough."
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Roxanne Becker

June 6, 2024

5  out of  5 rating by Roxanne Becker
"I have been with this company for years. Dawn is the best person for me to talk with about any of my questions and needs. She's very knowledgeable when it comes to all the things a simple person needs. Thank you Dawn for making my experiences with State Farm as pain free as possible."
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Kathy Siegler

May 28, 2024

5  out of  5 rating by Kathy Siegler
"We have used State Farm for 40+years. Always available, friendly, excellent service. Dawn and Jason are great!"
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Becky Magoon

May 24, 2024

5  out of  5 rating by Becky Magoon
"Always great service. Easy to make a clam if you have to. Dawn explained my policy in a way that I could understand"
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packy hemlock

May 15, 2024

5  out of  5 rating by packy hemlock
"I worked with Cynna today to figure out my life insurance policy today. Couldn't ask for a better agent👏"
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Jodi Henke Eggert

May 8, 2024

5  out of  5 rating by Jodi Henke Eggert
"We saved over 50% by switching to State Farm. Jason and his staff have always been so friendly and honest. They make sure you understand your coverages and are always happy to answer any questions you have."
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Alex Madsen

April 30, 2024

5  out of  5 rating by Alex Madsen
"Working with Dawn has been an absolute pleasure! Her expertise and dedication in assisting us with our insurance needs were truly remarkable. She guided us through the process with patience, answering all our questions thoroughly and ensuring we had the coverage tailored to our specific requirements. Dawn's professionalism and friendly demeanor made the entire experience seamless and stress-free. I highly recommend Dawn for anyone seeking reliable and personalized insurance assistance."
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Francisco Galecio

April 30, 2024

5  out of  5 rating by Francisco Galecio
"Awesome staff! Thank you Marissa for all your patience and knowledge. I'm glad that my family's insurance is with you."
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Ryan Konrad

April 30, 2024

5  out of  5 rating by Ryan Konrad
"Thank you Cynna for cutting my insurance costs in half from my previous provider!"
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Timothy Magnuson

April 16, 2024

5  out of  5 rating by Timothy Magnuson
"Exceptional Service and very fast response! Knowledgeable. Personable. Professional."
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Tony Herker

March 4, 2024

5  out of  5 rating by Tony Herker
"Always been fast to get new coverage on vehicles and excellent customer service."
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Trevor McGuire

February 28, 2024

5  out of  5 rating by Trevor McGuire
"Only positive things to say here. Everyone I’ve dealt with is very helpful and they’re always willing to take as much time to help you through the process. They make it easy. My premiums are lower than my previous insurer and my coverage is much better. I highly recommend insurance through Jason!"
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Elsie Elness

February 20, 2024

5  out of  5 rating by Elsie Elness
"I could not be more happier, switching to State Farm. ❤️ I have been working with Julie, one of the agents, and she is so on top of things to a T!!! She usually responds within 15 minutes. No joke has everything done for you by the time she calls back and verifies everything very clearly!! She is so sweet and she finds you the BEST RATE ever! I have literally saved over $300 a month from switching to State Farm… like a good neighbor Julie is there!😛"
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Debi Otto

February 16, 2024

5  out of  5 rating by Debi Otto
"Cynna went above and beyond in helping me understand the State Farm insurance on some properties. Very timely in her responses and thorough. So glad you have her on your staff."
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Mark Bredeson

February 13, 2024

5  out of  5 rating by Mark Bredeson
"This is a review for Julie Eggert from Julie Bredeson. Julie, you are such a sweetheart! Thank you for helping me this morning to attain information about the Safe Driver Discount. I appreciated your phone message and the email with links to the information I had requested. Having a State Farm Office right in Litchfield, with local staff so willing to meet our needs, is a wonderful personal advantage for me and my family, as well as for our community! Thank you, Julie, for your efficient and friendly service! (and by the have a beautiful name 😊 )"
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Douglas Johnson

February 7, 2024

5  out of  5 rating by Douglas Johnson
"Our relationship with State Farm began while living in California. Upon retirement we made a very wise move to find another local office. A trip to Litchfield was and remains well worth it. The Tibbits Team has never disappointed us! We are grateful customers!"
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Carol and Bill Simondet

February 7, 2024

5  out of  5 rating by Carol and Bill Simondet
"Very friendly staff! Always are very helpful and make sure they are serving your needs. Also a special shout out to Julie Eggert who helped with the sign up for the Drive Safe online course! She was great!!!"
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Misty H

January 11, 2024

5  out of  5 rating by Misty H
"I have been with Jason Tibbits State Farm for over 25 plus years and have no plans on ever changing. The staff are excellent to work with. Always polite and helpful. Anytime I call they always answer and with a smile you can hear in their voice."